“When my husband and I first began looking into the Fernie Real Estate market, we felt extremely overwhelmed by the huge range of houses, townhouses and condos in age, size, and cost. When we were introduced to Jacqueline we were first-time home buyers with no idea what we wanted or needed, and what the process was to search for, evaluate, and acquire a home. Not only that, but we were also 10 hours drive away, with a time difference, on very opposite schedules. Jacqueline was extremely understanding and patient, walking us through the process of buying a home step-by-step. She was both an excellent listener (who in the end knew what we needed and wanted way before we even did) and communicator, available to text, call or email any time, day or night. Despite doing everything long-distance, I almost always felt fully informed. And when I didn’t, Jacqueline was a quick call away to get us back in the loop. In the end, with the help of Jacqueline we bought a house we had never even stepped inside of and had only seen through video call walk-throughs with her. But when we arrived on move-in day, the house looked, felt, and even smelled exactly as she had described it to us – there were no surprises. It was as if we had already been there.
Our situation to buy a home in Fernie was unique, but Jacqueline handled the entire process with professionalism, care, and sensitivity. She has a wonderfully upbeat attitude, but still approached everything with critical precision. We could not have been happier with our first home-buying experience, all thanks to Jacqueline, and are recommending her to everyone we meet!”